Privacy policy
From JOYERIA JOSE LUIS, S.L. we understand that it is essential to maintain a transparent relationship with you, therefore, below, we present our Privacy Policy, so that at all times you are duly informed about how we collect and securely process any data you provide us.
Your data will be processed in accordance with current legislation and, specifically, in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (GDPR) regarding the protection of natural persons with regard to to the processing of personal data and the free circulation of these data. Also in relation to Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights.
A careful reading of our Privacy Policy will provide you with the necessary information to know what destination we will give to the data you provide us.
1. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?
If you, or an authorized person, have provided us with your data, we inform you that JOYERIA JOSE LUIS, S.L., with CIF: ESB15052277 is responsible for their processing. These data will be processed in accordance with the provisions of current regulations on the protection of personal data.
It is possible that there are other persons responsible for the treatments we carry out, in which case we will always inform who is responsible for their processing, as well as their identification data.
In the case of selecting the Aplázame payment method, the user accepts that all their personal data will be fully transferred to Aplázame from the moment the user has initiated the contracting of the deferred payment service offered by the latter at the time of choose the payment method. This acceptance extends to third parties that have to access the files for the successful completion of the contract.
From JOYERIA JOSE LUIS, S.L. We are committed to complying with the obligation of secrecy of personal data and your duty to store it. For this, we adopt the necessary measures to avoid its alteration, loss, treatment or unauthorized access in accordance with the Regulations.
2. DO WE HAVE A DATA PROTECTION DELEGATE?
Yes, due to the nature of the data we process, we have a Data Protection Officer to ensure compliance with current data protection regulations. You can contact him through derechoslopd@joseluisjoyerias.net.
3. WHERE DO WE REPORT?
From JOYERIA JOSE LUIS, S.L. We inform you through the website www.joseluisjoyerias.com in the section corresponding to the Privacy Policy. More information in Legal Notice.
4. WHAT PERSONAL DATA DO WE PROCESS?
The personal data we process are:
• Those that you decide to provide us voluntarily
• The data derived from the communications you maintain with us.
• The information corresponding to your own browsing in the case of Online Services, (IP address or information derived from cookies or similar devices (you can see our Cookies Policy on the web).
• That information that is available in sources accessible to the public, to which we can legitimately access
• The data derived from the contractual or pre-contractual relationship that you maintain with us, including your image, always informing you in this case of the possibility of capturing your image.
• Those that third parties provide us about you, there being a legitimate basis for it or having obtained your consent for it.
• The data of third parties that you provide us, with the prior consent of the third party in question.
You can consult more information in the activity log section of this privacy policy.
5. HOW DO WE PROCESS THE DATA?
At JOYERIA JOSE LUIS, S.L. We always process your personal data in strict compliance with current legislation. In addition, we inform you that we have the appropriate technical and organizational measures to guarantee an optimal level of security, thereby guaranteeing that only those people who have authorization will access them, that we will keep them intact, avoiding any intentional or accidental loss and that we have reinforced the data processing systems and services.
The operations, procedures and technical procedures that we carry out in an automated or non-automated manner and that enable the collection, storage, modification, transfer and other actions on personal data are considered processing of personal data.
6. WHAT IS THE LEGITIMATION OF THE PROCESSING?
The basis for the legitimacy of the processing of Personal Data will be that resulting from the contractual or pre-contractual relationship, the employment relationship or any other that is required for the processing of data, such as express consent.
7. HOW DO WE MANAGE ELECTRONIC COMMUNICATIONS?
In accordance with the provisions of Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce, and Directive 2002/58/EC, we inform you that you can receive communications and information of a commercial nature through this electronic communication system (emails, automated form response messages and other communication systems) when you have given us your consent or in the case of commercial communications referring to products or services similar to those previously provided by the data controller. of your data.
In the event that you do not wish to receive communications and information of this nature, you can notify us by this same means indicating in the subject "UNSUBSCRIBE COMMERCIAL COMMUNICATIONS" so that your personal data is removed from our database. Your request will be activated within a period of 1 month from its submission. In the event that we do not receive an express response from you, we will understand that you accept and authorize our entity to continue making the aforementioned communications.
In the case of receiving such communications by these means, we inform you that the messages are addressed exclusively to their recipient and may contain privileged or confidential information. If you are not the intended recipient, we notify you that unauthorized use, disclosure and/or copying is prohibited under current law.
8. HOW LONG DO WE KEEP YOUR DATA?
Personal data relating to natural persons who from JOYERIA JOSE LUIS, S.L. we collect by any means, they will be kept as long as the interested party does not request their deletion. Likewise, they will be kept as long as the relationship that gave rise to the processing of the data is maintained, respecting in any case the legal conservation periods. At the end of this period, personal data will be deleted from all JOYERIA JOSE LUIS, S.L. systems.
9. WILL YOUR DATA BE COMMUNICATED TO THIRD PARTIES?
There will be no assignment, transmission or transfer of personal data, except for those already informed, which are not as a result of a legal obligation. If, at the request of the Public Administration or the Autonomous Institutions within the scope of the functions that the law expressly attributes to them, your data is requested from us, these will be transmitted.
If there is an assignment, transmission or transfer of personal data outside of the cases previously provided, you will be previously informed so that, if applicable, you can give us your consent.
But in order to organize ourselves correctly, have good operations and procedures that guarantee good management, at JOYERIA JOSE LUIS, S.L. It may be necessary to hire the services of advisors, professionals, or other service companies to process data under our instructions.
This processing on behalf of third parties is regulated in a contract that is in writing or in some other legally accepted form and that allows proof of its conclusion and content, expressly specifying that the person in charge of the treatment will process the data in accordance with our instructions and will not apply or will use them for a purpose other than that which appears in said contract, nor will they communicate them, not even for their conservation, to other people.
10. WHAT ARE YOUR RIGHTS?
The data protection regulations confer the following rights:
• Right of access: it is the User's right to obtain confirmation of whether JOYERIA JOSE LUIS, S.L. is treating your personal data or not and, if so, obtain information about your specific personal data and the treatment that JOYERIA JOSE LUIS, S.L. has made or is carrying out, as well as, among other things, the information available on the origin of said data and the recipients of the communications made or planned thereof.
• Right of rectification: it is the User's right to modify their personal data that turns out to be inaccurate or, taking into account the purposes of the treatment, incomplete.
• Right of deletion ("the right to be forgotten"): it is the User's right, provided that the current legislation does not establish otherwise, to obtain the deletion of their personal data when they are no longer necessary for the purposes for which they were collected or treated; the User has withdrawn their consent to the treatment and this does not have another legal basis; the User opposes the treatment and there is no other legitimate reason to continue with it; the personal data has been unlawfully processed; the personal data must be deleted in compliance with a legal obligation; or the personal data has been obtained as a result of a direct offer of information society services to a child under 14 years of age. In addition to deleting the data, the Data Controller, taking into account the available technology and the cost of its application, must take reasonable measures to inform those responsible for processing the personal data of the interested party's request to delete any link to those personal data.
• Right to limitation of processing: it is the User's right to limit the processing of their personal data. The User has the right to obtain the limitation of the treatment when he contests the accuracy of his personal data; the processing is unlawful; the Data Controller no longer needs the personal data, but the User needs it to make claims; and when the User has opposed the treatment.
• Right to data portability: in the event that the processing is carried out by automated means, the User shall have the right to receive from the Data Controller their personal data in a structured, commonly used and machine-readable format, and to transmit them to another responsible for the treatment. Whenever technically possible, the Data Controller will transmit the data directly to that other controller.
• Right of opposition: it is the right of the User not to carry out the processing of their personal data or to cease the processing thereof by JOYERIA JOSE LUIS, S.L.
• Right not to be the subject of a decision based solely on automated processing, including profiling: it is the User's right not to be the subject of an individualized decision based solely on the automated processing of their personal data, including the preparation of profiles, existing unless current legislation establishes otherwise.
If you want more information regarding the processing of your data, rectify those that are inaccurate, oppose and/or limit any processing that you consider is not necessary, or request the cancellation of the processing when the data is no longer necessary, you can write to JEWELRY JOSE LUIS, S.L. in APD. CORREOS Nº94, 15172 - Oleiros (A Coruña) or by email to joyeriajoseluis.dpo@convenceabogados.es.
• Said communication must reflect the following information: Name and surname of the user, the application request, address and supporting data.
• The exercise of rights must be carried out by the user himself. However, they may be executed by an authorized person as the legal representative of the authorized person. In this case, the documentation that accredits this representation of the interested party must be provided.
Likewise, we want to inform you that you can withdraw the consent given without affecting the legality of the treatment already carried out, by sending your request to the same address indicated in the previous paragraph. In this case, you must accompany your application with a copy of your ID or document proving your identity.
In the event that you consider that there is a problem or violation of current regulations in the way in which your personal data is being processed, you will have the right to effective judicial protection and to file a claim with a supervisory authority, in particular, in the State in which you have your habitual residence, place of work or place of the alleged infringement. In the case of Spain, the control authority is the Spanish Data Protection Agency (https://www.aepd.es/).
11. WHAT IS THE PURPOSE AND LEGITIMATION BASIS FOR DATA PROCESSING AND HOW LONG WILL THE DATA BE STORED?
We detail below the purposes of the data processing carried out by some, or all, of the Treatment Managers listed above.
| PROCESSING ACTIVITY | PURPOSE OF PROCESSING | BASIS OF LEGITIMACY | STORAGE TERM |
|---|---|---|---|
| Labor management | Personnel management for the formalization of an employment contract, file control, payroll management, time control, training, pension plan and prl. | Contractual relationship | 5 years from the end of the contract |
| Tax and accounting management | Treatment necessary for compliance with tax and accounting obligations | Contractual relationship Legal obligation for the person responsible Prevailing legitimate interests of the controller or third parties |
5 years from the end of the contract The time needed to respond to legal obligation |
| Contact manegement | Treatment of the data to be able to maintain communications with the interested parties | Rcontractual relationship Prevailing legitimate interests of the controller or third parties Express consent of the interested party |
Until cancellation and/or opposition by the owner Until the relevant loss of its use |
| Prevention of occupational hazards | Compliance with current legislation on occupational risk prevention and health surveillance. | Contractual relationship Legal obligation for the person responsible |
Until the end of the contractual relationship The term legally established by the specific regulations |
| Video surveillance | Capture of images by the video surveillance system and/or alarm system with image capture, to protect the entity's assets.. | Prevailing legitimate interests of the controller or third parties | 1 month |
| Management of candidates for a job | Selection of personnel and provision of jobs through curriculum management, personal interviews and assessment tests | Vital interests of the interested party or of other people Express consent of the interested party |
1 month Máximum 1 year |
| Informative communication and notifications | Dissemination of activities and notifications of relevant information related to the activity of the entity | Prevailing legitimate interests of the controller or third parties Express consent of the interested party |
Until cancellation and/or opposition by the owner |
| Customer management | Treatment of the data necessary for the maintenance of the commercial/contractual relationship with customers, billing, after-sales service, sending promotions and advertising and loyalty. | Contractual relationship Business relationship |
Business-relationship 5 years from the end of the contract The term legally established by the specific regulations |
| Sending advertising | Sending commercial information, notifications about acts and events of interest, offers, information about products and services, to clients and/or potential clients | Express consent of the interested party | Until cancellation and/or opposition by the owner Until the relevant loss of its use |
| Ecommerce | Preparation and management of orders and purchases made through web platforms. | Contractual relationship Business relationship |
5 business-relationship 5 years from the end of the contract The term legally established by the specific regulations |
| Labor control | Control of attendance of employees at work, shift control and management of vacations, leaves and other assistance. | Contractual relationship Prevailing legitimate interests of the controller or third parties. |
Until the end of the contractual relationship |
| Supplier management | Analysis, assessment, contracting, order management and supplier payment management | Contractual relationship | 5 years from the end of the contract The term legally established by the specific regulations |
| Management of internal complaint files | Management of internal files of the complaints channel in matters of regulatory compliance and compliance management as a policy of good practices of the company | Legal obligation for the person responsible Public interest or exercise of public powers Prevailing legitimate interests of the controller or third parties |
The time needed to respond to legal obligations |
| Orders management | Management and traceability of orders placed through the different distribution channels of the person in charge | Contractual relationship Business relationship |
Until the end of the contractual relationship |
| Loyalty club management | Standardise commercial and other relations with loyalty club users, manage discounts and promotions associated with the user and build customer loyalty. Sending birthday greetings | Express consent of the data subject | Until cancellation and/or opposition by the holder |
| Control of stores | Live access to visualize the situation of agglomeration of customers in the store through the video surveillance camera system installed to protect the assets of the store. | Prevailing legitimate interests of the controller or third parties | |
| Money laundering | Treatment necessary for compliance with current legislation in law 10/2010 on the prevention of money laundering and the financing of terrorism | Legal obligation for the person responsible | The term legally established by the specific regulation |
| Management of repairs and their guarantee | Management of repairs and the guarantee of the products sold for compliance with current legislation. | Legal obligation for the person responsible | The time needed to respond to legal obligations |
12. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY
It is necessary that the User has read and is in agreement with the conditions on the protection of personal data contained in this Privacy Policy, as well as that he accepts the processing of his personal data so that the Data Controller can proceed to the same in the form, during the periods and for the indicated purposes. The use of the Website will imply the acceptance of its Privacy Policy.
JEWELRY JOSE LUIS, S.L. reserves the right to modify its Privacy Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Agency for Data Protection. Changes or updates to this Privacy Policy will not be explicitly notified to the User. The User is recommended to consult this page periodically to be aware of the latest changes or updates.
This Privacy Policy was updated to adapt to Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (RGPD) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.
This Privacy Policy document has been revised on: 21/08/2024